Website Privacy Policy

Back On Track 2 Wellness ("we," "us," or "our") operates backontrack2wellness.com (the "Site"). This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, submit a form, take a health quiz, or otherwise interact with us online.

By using this Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use this Site.

1. Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide, including:

• Your name, email address, and phone number (for example, when scheduling a consultation, requesting information, subscribing to our email list, or submitting a contact form)
• Responses to health quizzes, such as our Functional Medicine Quiz, Chiropractic Health Quiz, Men's Health Quiz, Women's Health Quiz, Pediatric Health Quiz, or Personal Injury Quiz
• Any additional information you choose to provide through website forms, emails, or other communications

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the Site
• Referral sources
• General website usage data

This information may be collected using services such as Google Analytics, Google Tag Manager, Microsoft Clarity, cookies, and similar tracking technologies.

We do not knowingly collect more information than is reasonably necessary to respond to your inquiry, provide requested content, improve our Site, or deliver requested services.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and appointment requests
• Schedule consultations or appointments
• Deliver health quiz results and educational resources
• Send newsletters or other communications you have requested or agreed to receive
• Improve the performance, functionality, user experience, educational content, and marketing effectiveness of our Site
• Maintain the security and proper operation of the Site
• Comply with applicable legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Health-Related Information and Health Quizzes

Information submitted through health quizzes and website forms helps us better understand your interests and health goals so we can provide relevant educational content and respond appropriately to your inquiry.

Health quiz results are provided for educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease and should not replace evaluation by a qualified healthcare professional.

Please do not submit highly sensitive medical information through website forms or quizzes unless specifically requested by our office. Likewise, please do not submit Social Security numbers, insurance policy numbers, financial account information, or other confidential information through website forms unless specifically requested.

Once you become a patient of Back On Track 2 Wellness, your protected health information is handled in accordance with our Notice of Privacy Practices and applicable federal and state healthcare privacy laws, including HIPAA where applicable.

4. No Doctor-Patient Relationship Created by This Site

Submitting information through this Site—including contact forms, appointment requests, health quizzes, emails, or other online communications—does not establish a doctor-patient relationship.

A doctor-patient relationship is established only after you have been accepted as a patient by one of our providers and have completed the appropriate intake, consent, and evaluation process.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to help protect the information we collect against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

6. Information Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality, understand visitor behavior, measure website performance, and improve our educational content and marketing efforts.

These technologies may include:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

By continuing to use this Site, you consent to our use of cookies as described in this Privacy Policy where permitted by applicable law.

8. Third-Party Services

We work with trusted third-party service providers to operate our website and communicate with visitors.

Examples include:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• Gravity Forms
• Jane App (appointment scheduling)
• Email service providers
• Website hosting providers

These providers maintain their own privacy policies governing how they collect and process information. We encourage you to review those policies. We are not responsible for the privacy practices of third-party providers.

9. Links to Other Websites

Our Site may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the privacy policies of any website you visit.

10. Consent to Be Contacted

By submitting information through this Site, you consent to being contacted by Back On Track 2 Wellness regarding your inquiry using the contact information you provide.

This communication may include telephone calls, emails, or text messages where permitted by applicable law.

Providing consent to receive communications is not a condition of receiving healthcare services.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

11. Your Choices and Rights

You may:

• Unsubscribe from marketing emails at any time.
• Request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements.
• Adjust your browser settings to limit or disable cookies.

To make a privacy-related request, please contact us using the information below.

12. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California law, including the right to request access to or deletion of personal information we maintain, subject to applicable legal exceptions.

To exercise these rights or ask questions regarding our privacy practices, please contact us using the information provided below.

13. Children's Privacy

This Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through this Site.

If you believe a child has provided us with personal information, please contact us so we can promptly remove the information.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes will be posted on this page along with an updated "Last Updated" date. Continued use of this Site after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

16. Severability

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Us

If you have questions regarding this Privacy Policy or how we handle information collected through this Site, please contact us:

Back On Track 2 Wellness
1700 Eureka Road, Suite 190
Roseville, CA 95661

Phone: (916) 782-3141
Email: info@backontrack2wellness.com